Development of a measure of patient satisfaction with monitored anesthesia care: the Iowa Satisfaction with Anesthesia Scale

Area of Science:

• Anesthesiology
• Patient Experience Measurement

Background:

• Patient satisfaction is crucial in healthcare.
• Measuring satisfaction specifically for monitored anesthesia care (MAC) requires a dedicated tool.
• Existing measures may not adequately capture MAC-specific satisfaction.

Purpose of the Study:

• To develop and validate the Iowa Satisfaction with Anesthesia Scale (ISAS).
• To create a reliable and valid instrument for assessing patient satisfaction with MAC.
• To provide a quantitative measure of patient satisfaction with the MAC experience.

Main Methods:

• Development of the Iowa Satisfaction with Anesthesia Scale (ISAS), a self-administered questionnaire.
• ISAS consists of 11 statements rated on a 6-point Likert scale.
• Adult, English-speaking patients undergoing MAC completed the questionnaire post-procedure.

Main Results:

• High response rate (92%) for the ISAS.
• The ISAS demonstrated good internal consistency (Cronbach's alpha = 0.80).
• Scores showed positive correlations with provider predictions and overall satisfaction, indicating validity and reliability.

Conclusions:

• The Iowa Satisfaction with Anesthesia Scale (ISAS) is a psychometrically sound instrument.
• ISAS is a reliable and valid tool for measuring patient satisfaction with monitored anesthesia care.
• The scale provides a valuable quantitative measure for assessing patient satisfaction with MAC.